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Ad Description: Communications System Engineer (MNC)
(Singapore)
Responsibilities:


Responsible for technical analysis, specification, documentation, implementation, maintenance and troubleshooting of eMail, communication platform and VoIP environment.
Manage the continual security, support and optimization of computer systems involved in the company wide use of such applications. Projects may include those with technical requirements that have no precedents within the corporation.
Planning, coordination, assistance and documentation of the supported environment and rollout scenarios based on the current corporate standards and policies.
Training and education of IT service units globally regarding implementations of Communication Systems and related hard- and software products.
APAC 2nd and 3rd level support/troubleshooting globally for IT service units within email and VoIP environment. Sometimes end user support.
Support and troubleshooting of infrastructure systems related to client software and devices in our communication environments.
Coordination of customer requests and participation in global and regional roll-out projects
This position will be integrated into the COM global organization. Work must be coordinated with other disciplines, and IT Services world wide. Often involves finding creative technical solutions to various design problems.
Participating in on-call and 24by7 Follow-the-Sun service schedules

Requirements:


BS degree in Computer Science or comparable degree, and 3 years of experience, or 6 years of experience without degree.
IBM Domino and Siemens VoIP or Cisco VoIP certification are preferred.
In depth knowledge and extensive hands-on experience in operation and maintenance of IBM Notes/Domino environment
Knowledge in Exchange Server and Client Support
Knowledge of SMTP and Internet eMail systems and technologies including common security and spam avoiding technologies
Excellent know how in VoIP technology – in particular Siemens and Cisco
The incumbent must have a thorough knowledge of theory, analysis and application of computers systems, servers, networks and emerging computer technologies.
Excellent customer focus and communication skills with the ability to understand, review, and ensure compliance with Service Level Agreements (SLA’s). Self-learning, intercultural teamwork, with strong conflict management skills will be significant keys to success.
This position also may serve as overall Project Manager for the entire scope of a Communication Systems Project, including concept, design, scheduling, installation, testing, start-up, and final documentation. Must provide seasoned technical expertise in order to independently make major design decisions.
Proven English and Mandarin skills (verbal and written)
Challenges include working under pressure of project deadlines, keeping up with ever-changing technology, and integrating diverse systems.

Interested applicants, please send in your resume in MS WORD format to:

Gary Lim
gary@recruitexpress.com.sg
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