Address:
Ad Description: Workshop A: Writing Professional E-Mail ~
Easily and Effectively
Fees: S$495 nett per pax
(Team discount for 3 pax and above)
29 Oct 2008, Furama Riverfront, Singapore
Do you feel overwhelmed by the number of e-mail you send and receive on a daily basis? What was hitherto a fast and informal form of correspondence, e-mail has now become the most common communication tool used by most working professionals.

However, the effectiveness of e-mail is very much diminished by bad spelling, poor e-mail etiquette and inappropriate writing style. A badly written e-mail not only gives a bad impression, it can sometimes lead to unnecessary misunderstandings, damage reputation and even loss of business.

Businesses around the world lose billions of dollars a year due to sloppy, foggy and misguided writing. Write to express, not impress: Care about your readers.

Do you find ask yourself these questions:
1. How formal or informal should I be?
2. How do I ensure that my email gets read?
3. How do I begin and end my e-mail?
4. When do I not reply an e-mail right away? (Or not reply at all?)
5. How do I present important news and information in an e-mail that grab my reader?s attention?
6. How do I write e-mail that produced the desired action in my reader?
7. What are the do?s and don?ts when writing business e-mail?
8. How should I write my e-mail when responding to delicate and diplomatic situations?
9. When should I copy (cc or bcc) others in the e-mail?
10. What should I do when I send out an e-mail in error?
If you want the answers to the above questions, then this workshop is just for you! This practical and engaging workshop will show you can write and send 100 percent error-free, clear and effective e-mails, thereby achieving the desired impact you wish to convey to your readers.

End-of-Training Goals
1. Understand what tone and what style (formal versus informal) to use when e-mailing to different readers
2. Solicit the desired response from your reader
3. Know when is appropriate and not inappropriate to use e-mail
4. Understand the pitfalls of using e-mail and how to overcome them
5. Recognise the elements of an effective e-mail versus an ineffective e-mail
6. Convey a warm yet professional e-mail writing style
7. Develop rapport with your reader
8. Gain credibility with appropriate e-mail etiquette

TO REGISTER, CALL US NOW AT 6100 5465
or Register Online: http://www.learninglinkasia.com


(Enjoy team discounts when you register 3 or more pax)

About Dee Dukehart
Dee is President of Sandbox Communications, a 15-year-old international communications training, coaching and consulting business. She works with teams and individuals who want to convey clearly and concisely their internal and external messages, and with executives who want to clarify the vision and direction of their company. She helps companies expand upon and define their true mission and how to promote and execute it.

Dee combines her love of writing, language, and communication to demonstrate their power to others. She has worked with companies and teams from the Middle East to the East Coast, USA; from 30 states to Singapore; and from her Denver community to Dubai.

Dee works with Fortune 500 companies, small businesses and individuals. She has influenced the financial, political, manufacturing, educational, retail and legal markets around the world. Her passion and talent are bringing the artistic tools and techniques of writing to you and your company.



Workshop B: Sharpening your Business &
Technical Writing Skills
Fees: S$895 nett per pax
(Team discount for 3 pax and above)
30- 31 Oct 2008, Furama Riverfront, Singapore
Have you ever read an instructional manual you don?t understand? How many times have you received a document that frustrates you more than informs you? What is your impression of a person who sends you a document that either misspells your name or is riddled with grammatical mistakes?

The power of the written word produces money, knowledge, understanding and influence ? when it?s written correctly. The words you choose and use leave a lasting impression: You are in control and you are responsible.

This interactive training gives insight into the value of the written word and your own personal style. In just two days, you will learn the invaluable tools, tips and techniques of business and technical writing that last a life time.
Location: