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Subject: Global Customer Support Representative Post Date: 02 Apr 09
See all ads from contact_listings
Company Name:
Jobs Title:
Salary:
Education Level:
Skills Required:
Employment Type: Address:
Ad Description: Global Customer Support Representative Post Date: 02 Apr 09
The Role
The Global Customer Support Department provides 24/7 support to our clients. The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have call centers globally open at all times providing seamless service. We also provide multi-lingual support to our clients.
In the customer support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.
Duties:
Provide superior customer service to our clients on inbound phone calls
Transfer customer calls to appropriate staff
Outbound calling will be necessary to verify new users
Identify, research, and resolve customer issues using proprietary company software
Requirements:
Ability to provide exceptional customer service to our Global clientele
Strong telephone etiquette
Excellent verbal and written communication skills
Multi-tasking skills and ability to work well under pressure
Strong problem solving skills
Ability to be a team player
Fluency in English and one of the Asian language is a must (i.e Mandarin/Cantonese, Korean, Thai)
Experience in a call center environment preferred
Ability to work weekends and holidays
To apply, please drop in your application to:
Website: http://careers.bloomberg.com/hire/jobs/j ob23084.html
Location:
Jobs Title:
Salary:
Education Level:
Skills Required:
Employment Type: Address:
Ad Description: Global Customer Support Representative Post Date: 02 Apr 09
The Role
The Global Customer Support Department provides 24/7 support to our clients. The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have call centers globally open at all times providing seamless service. We also provide multi-lingual support to our clients.
In the customer support role, you will gain a comprehensive introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.
Duties:
Provide superior customer service to our clients on inbound phone calls
Transfer customer calls to appropriate staff
Outbound calling will be necessary to verify new users
Identify, research, and resolve customer issues using proprietary company software
Requirements:
Ability to provide exceptional customer service to our Global clientele
Strong telephone etiquette
Excellent verbal and written communication skills
Multi-tasking skills and ability to work well under pressure
Strong problem solving skills
Ability to be a team player
Fluency in English and one of the Asian language is a must (i.e Mandarin/Cantonese, Korean, Thai)
Experience in a call center environment preferred
Ability to work weekends and holidays
To apply, please drop in your application to:
Website: http://careers.bloomberg.com/hire/jobs/j ob23084.html
Location:
Price:
Contact:
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